At 360 Mobile Detailing, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its security.
1. Information We Collect
When you use our services or visit our website, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Service Information: Details about your vehicle, service requests, and payment details.
- Communications: Any correspondence you send to us, including inquiries, reviews, or customer service requests.
- Cookies and Usage Data: We may collect information about how you use our website, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide, manage, and improve our detailing services.
- To communicate with you regarding appointments, promotions, or service updates.
- To process payments and manage billing.
- To respond to customer inquiries or support requests.
- To analyze website usage to enhance user experience.
3. Information Sharing
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors or scheduling platforms.
- Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access and receive a copy of the personal information we hold about you.
- Request corrections or updates to your information.
- Request the deletion of your personal data, subject to legal obligations.
- Opt-out of marketing communications at any time by contacting us at 360carmobile@gmail.com.
6. Cookies
Our website uses cookies to improve your experience and analyze website traffic. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
360 Mobile Detailing
Email: 360carmobile@gmail.com
Serving Tri-Cities, Washington